PRIVACY POLICY

WHAT IS THE LEGAL BASIS FOR PROCESSING THE DATA?
 

If you have made a purchase on our website (providing you did not opt out) or subscribed to our newsletter you will receive occasional marketing communications from us. On every mail we send you will have the option to unsubscribe. Alternatively, just email us and we will remove you manually: support@pilgrimbagcompany.com
 


MANAGING YOUR PERSONAL DATA
 

When you share your personal information with us, you have a right to expect that information to be treated with total confidentiality. Therefore, it is our responsibility to manage your personal data that you provide to us with care and in accordance with all data protection legislation and industry best practice.

Whether you have supplied your personal details online, by phone, by email or in a letter, we will never use them without a lawful reason to do so. We will use your personal data for the purposes for which they were initially requested and as fully explained in this Privacy Policy.
 


WHAT DATA IS BEING COLLECTED?
 

We only store the personal data you have provided. We do not store or see any credit card information on systems. All credit card transactions are cleared using Wix Payments or Paypal.

 

WILL THE DATA BE SHARED WITH ANY THIRD PARTIES?
 

We do not sell, trade or rent your personal information to anyone else.

 

USING YOUR PERSONAL DATA FOR DIRECT MARKETING
 

We may use your email and home address to send you details of our latest products and promotions. We also use marketing profiling techniques to determine what product offers may be of interest to you whether that be by email, telemarketing, direct mail or social media. 

 

EMAIL MARKETING
 

We would like to keep you informed about our latest product offers and promotions using the email address you provide to us.  We will use the information provided to us when you subscribe to our newsletter or make a purchase online (Unless you opted out of this service).
 

 
DIRECT MAIL

 

We may use your name and address to send you personalised marketing mails or gifts in the post.  We have a legitimate business interest to send you information about our products and offers in the post as we know that many of our customers like to browse through catalogues or offers prior to placing an order with us. 
 


SOCIAL MEDIA
 

We may use your email address to send you online targeted marketing information about our product offers and promotions via social media platforms.  To do this, we will share your email address in a secure manner with social media organisations, such as Facebook, who will match our advertising requirements to your social media profile.  We have a legitimate business interest to send you product information via social media which we believe is of relevance to you; this is known as Interest-Based Advertising. 
 

WHAT RIGHTS DOES THE DATA SUBJECT HAVE?
 

Right of access
 

You may wish to access a copy of the personal data we hold about you - known as a Subject Access Request.  You can do so by ringing, writing to or emailing the via the contact details below.
 

Right of rectification 
 

If you believe we have made an error as to the personal data we hold about you, please speak to one of our members of staff on the number below.
 

Right of Erasure 
 

You have the right to request your personal data to be permanently deleted from our records and systems to avoid any further communication with you.  Your request will always be considered in light of the legal bases that we hold, store and process your personal data and the purpose that we collected your data.  Where the legal bases permits, we will carry out your instruction without undue delay. 
 

Right to restrict processing
 

Should you believe that we are processing your personal data in a way that you did not understand or agree to and wish to restrict such processing, please contact us on the details below.
 

Right to portability
 

In the event that you wish to move your personal data that we hold on you to another organisation in the form of an excel or csv format, please contact us on the details below.


 

HOW CAN THE DATA SUBJECT RAISE A COMPLAINT?
 

If you have any queries regarding our privacy policy or would like to make a complaint for any reason please contact us on support@pilgrimbagcompany.com
 

COOKIES
 

A cookie is a small information file that is sent to your computer, mobile or other device when you visit a website and it will recognize your device on future visits.

There are the following types of cookies:
 

Website functionality cookies
 

These cookies enable you to browse the website and use our features such as shopping baskets
 

Website analytics cookies
 

We use these cookies to measure and analyse how our customers use the website. This allows us to continuously improve our website and your shopping experience.
 

Customer preference cookies
 

When browsing or shopping online, the website will remember preferences you make (for example your name or location). This makes your browsing experience simpler, easier and more personal to you.
 

Targeting cookies or advertising cookies
 

These cookies are used to deliver adverts relevant to you. In addition, they limit the number of times you see an advertisement as well as helping us measure the effectiveness of our advertising campaigns.
 

If you want to delete any cookies that are already on your computer, please refer to the help and support area on your internet browser for instructions on how to locate the file or directory that stores cookies.
 

Information on deleting or controlling cookies is available at www.AboutCookies.org. Please note that by deleting our cookies or disabling future cookies you may not be able to access certain areas or features of our site.
 

By using our website you agree that we can place these types of cookies on your device and access them when you visit the site in the future.

TERMS & CONDITIONS

 

Copyright
 

The design of this website and all text, graphics, information, content, and other material displayed on or that can be downloaded from this website are protected by copyright, trademark and other laws and may not be used except as permitted in these Terms and Conditions or with prior written permission of the owner of such material. The contents of this website are © 2020, Pilgrim Bag Company or its respective affiliates and suppliers. All rights reserved. You may not modify the information or materials displayed on or that can be downloaded from this website in any way or reproduce or publicly display, perform, or distribute or otherwise use any such information or materials for any public or commercial purpose. Any unauthorised use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations. 
 

Trademarks

 

Certain trademarks, trade names, service marks and logos used or displayed on this website are registered and unregistered trademarks, trade names and service marks of Pilgrim Bag Company and its affiliates. Other trademarks, trade names and service marks used or displayed on this Web Site are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this website without the written permission of Pilgrim Bag Company or such other owner. 

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